Employee and Labor Relations, HR Generalist, Recruiting and Talent Management
Responsible for basic HR generalist functions including policy interpretation and general support in the development and execution of strategies that support the company’s goals and initiatives. Work closely with Benefits and Payroll personnel to troubleshoot employee issues. Assist with recruiting new employees for specific positions, administering a performance appraisal review process, compensation matters, onboarding new employees, managing employee relations and providing data reporting. Responsible for presenting and administering specific HR training including, but not limited to, corporate compliance, professional development and policy implementation.
Carries out various HR programs & procedures for all company employees.
Assists employees & supervisors with basic interpretation of HR/Benefits/Payroll policies & procedures.
Answers employee questions regarding their compensation/benefits and helps to resolve those issues.
As needed, assists with benefits and payroll administration.
Develops and facilitates various HR training and development efforts, as well as conducting new hire onboarding/orientation.
Gather HR data and provide analysis and reporting as required by Senior Management.
Assists and advises with the recruitment and interview process as needed.
Collaborates with other departments on scheduled employee functions & activities.
Responsible for various assigned research or special projects.
Meets and exceeds team member expectations by providing service and department teamwork;
Provides value-added service to employees/management by doing whatever is reasonable and possible to meet or exceed their expectations;
Demonstrates teamwork by communicating, cooperating and collaborating with co-workers as needed;
Performs other duties as required to provide excellent service and teamwork;
Tracks hierarchy changes and ensure data integrity in all HR systems
Adheres to policies and procedures while maintaining total confidentiality of all customer and company information.
KNOWLEDGE AND SKILLS:
Ability to operate autonomously and with infrequent direction or supervision.
Ability to meet strict deadlines and maintain the highest level of confidentiality.
Excellent knowledge of general office practices and business communications; ability to convey information verbally as well as in written form.
Ability to interface and communicate with a diverse variety of people such as employees, management & vendors.
Above average knowledge of computers and computer software such as Microsoft applications: Microsoft Office suite. Ability to create spreadsheets and presentational formats through all applications.
Ability to mine data and perform qualitative analysis.
Ability to define problem(s), define seriousness of problem(s), collect data, and establish facts.
Maintain positive attitude towards employees, management & vendors.
Operates with the highest level of honesty and integrity.
Exercises effective time management skills, critical thinking and troubleshooting abilities.
EXPERIENCE & EDUCATIONAL QUALIFICATIONS:
4-5 years previous HR Generalist experience including employee relations, recruitment, and general benefit administration experience.
Bachelor’s degree, SHRM-CP certification, or equivalent combination of education & experience preferred.
HR experience in the telecommunications industry helpful.
About Logix Communications
Logix Fiber Networks focuses on providing highly secure fiber-based data and voice services to enterprise and carrier customers. We are known for our outstanding customer service and providing commercial services to our customers in a short period of time.