Salary commensurate with experience and qualifications.
The Benefits Specialist performs a variety of duties related to the delivery of employee benefits to University employees. Interprets and applies HR benefits programs & policies, responds to employee and management inquiries, and resolves participant issues. Provides project support (e.g., open enrollment, web page development, educational sessions, etc.), working with other members of the HR Department. Interacts regularly with all benefits vendors, Benefits Accounting, Payroll, Legal, Student Financials, & International Student & Scholar Services. Heavily involved in data management and Benefits Administration Peoplesoft module processes, working with OIT, Payroll and vendors to ensure employee data integrity is maintained.
Administration: Interprets/applies HR benefits programs & policies. Manages Unemployment Compensation, medical coverage for employees on J1 Visas, COBRA, weekly BCBS discrepancy reports, and National Medical Support Notices. Facilitates staff termination process including end of employment communications (staff & managers), time reporting verification, and payment of accrued, unused vacation.
Customer Care: Responds to questions regarding plan eligibility, interpretation of plan provisions, vacation accruals, vacation payout, life events, COBRA, Unemployment Compensation, time reporting/approval, and numerous other HR related issues via phone, email or in-person.
Data/Technical: Runs daily BenAdmin and monthly passive event processes. Reviews system output from file processing; researches/resolves issues. Creates/monitors life events. Edits/runs queries. Identifies/researches system/file issues at participant/plan/program level. Assists OIT with system set-up & testing. Coordinates resolution of problems with appropriate internal/external parties.
Tuition Benefits Administration: Performs system data maintenance, review and evaluation of student accounts. Responds to questions regarding eligibility, plan provisions, and policy. Prepares/distributes Tuition Benefits tax information for academic graduate programs. Audit awards, hours, etc. Coordinate Tuition Benefits awards with Student Financials.
Auditing: Regularly audits monthly time reporting for terminating monthly staff; dependent eligibility for health plans; contribution limits for spending accounts; 403(b) Retirement Plan and Emeriti Health Account mandatory enrollment; health savings account activation; Tuition Benefits. Additional audits as needed.
Benefits Website: Update the Benefits pages of the Human Resources website annually and as needed (e.g., premiums changes, plans changes, etc.)
Special Events & Projects: Open Enrollment, New Employee/New Faculty Orientation, and others as needed.
Education and Experience:
A bachelor's degree and a minimum of 3 years of employee benefits administration experience required, primarily in the areas of qualified health and retirement plans, FMLA, COBRA, new employee onboarding, retirements, and annual open enrollment.
Experience working in higher education is a plus. CEBS, PHR or SHRM-CP certification preferred.
Knowledge, Skills and Abilities:
The ideal candidate will have strong written, verbal and interpersonal communication skills with a commitment to customer service. Problem solving and time management are key. Organizational and planning skills with a keen attention to detail is a must.
Candidate should be an innovative problem solver. Strong employee relations and vendor management skills required. A working knowledge of relevant regulations applicable to qualified benefits plan administration (i.e. FMLA, HIPPA, COBRA, ADA, and the Affordable Care Act) required.
Candidate should have proficiency in MS Office, with advanced skills in Excel preferred. A working knowledge of HRIS is also required; PeopleSoft preferred. Previous experience with web page development and maintenance (e.g. Frontpage, Sitecore) is also preferred.
This position requires the ability to bend, carry/lift up to 25 lbs, and sit for long periods of time.
This position is open until filled.
Priority consideration will be given to candidates who apply by May 10, 2019.
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, email@example.com.
Internal Number: HUM00000025
SMU is a private university that employs 2,000 staff and faculty to support the more than 11,000 students. SMU's tree lined campus is just five miles north of downtown Dallas and offers a unique workplace environment, including historic Georgian architecture buildings, beautiful lawns, landscaped gardens and an exciting campus community.
The quality of a university is measured by the quality of its faculty, staff and students, and SMU seeks to attract, develop, and retain the highest of quality. Employees gain satisfaction in knowing that they are helping, in their own way, to complete the educational experience for a diverse body of countless students.
SMU employees also have access to resources that enhance their personal and social lives. Whether it's hearing a thought provoking lecture offered by the SMU Distinguished Tate Lecture Series or learning to "Pony Up" at an athletic event, employees have opportunities for cultural enrichment and entertainment that are unique to a university community.
Overall, SMU provides opportunities for all levels of employment in a pleasant, empowering, and fun environment. Take a look at the campus, either in person or by visiting our Web site at www.smu.edu.