Under general supervision of the Director of Human Resources, the Talent Management and Employee Relations Manager is responsible for leading Human Resources activity in the following areas: employee relations, recruiting and employment, performance management, employee training, employee/policy/organizational development, and legal compliance. This position supervises HR staff, and assists the HR Director with projects, including long range planning and budget. Performs other tasks as needed.
Essential Job Functions & Other Important Duties
Oversees all matters pertaining to employee relations issues to include internal investigation, EEO investigations/claims, etc. Advises employees and supervisors on employee relations issues across City departments.
Facilitates clear, respectful communication and issue resolution between employees and supervisors. Advisessupervisors how best to handle performance and behavioral issues.
Manages employee appeal process, unemployment responses; advises HR Director, Department Heads and City Management as necessary.
Oversees the City's recruitment and on-boarding process including monitoring placement of advertisements and internal and external recruitment postings; monitors the screening process of candidates for best qualified candidates; monitors and facilitates testing and interview processes; coordinates with other departments.
Manages the pre-employment process including supervision of the application and testing process, employee applications, background checks, driver's license checks, physicals, and other pre-employment processes.
Familiarity with performance management tools and systems including assistance with employee performance improvement plans and feedback to supervisor regarding effective performance management.
Oversees and/or delivers employee training programs to include sexual harassment, diversity, supervisory, and hiring practices.
Develops and updates personnel policies; maintains a comprehensive awareness of applicable employment laws and regulations.
Attends and participates in professional meetings, seminars, and events as needed. Maintains awareness of new trends and advances in the Human Resources profession.
Consults with departments to determine best organizational structure and staffing for current and future business needs.
Participates in department budget preparation and administration; monitors and controls expenditures.
Maintains familiarity, gives input, and assists in other HR functions including payroll, risk, benefits, compensation, and labor relations.
Plans, directs, coordinates and reviews work of assigned staff; meets with staff to identify and resolves problems.
Provides training and direction as needed.
Evaluates and counsels subordinates regarding discipline and other problems.
Complies with all written City policies and procedures.
Provides timely, accurate, and thorough performance evaluations for supervised employees.
Other Important Duties:
Performs duties of Human Resources Director when he/she is away from office.
Provides employment information to applicants and responds to inquiries related to employment opportunities with the City.
Travels to attend meetings, conferences, and training.
Performs other related duties as assigned.
Regular and consistent attendance for the assigned work hours is essential.
Knowledge of principles and practices of supervision and training.
Knowledge of federal, state, and local laws, rules, guidelines, policies, and procedures applicable to human resources management.
Knowledge of HR principles and practices, including employee relations, performance management system development and administration, job analysis and classification, recruitment and employment processes, benefits and retirement administration, and employee development and training processes.
Knowledge of research, analysis, development, implementation and enforcement of all personnel functions, practices, and procedures.
Proficiency in the use of computers and related equipment, hardware, and software for utilization of Human Resources Information Systems.
Skill in conducting investigations, mediating, and negotiating differences and developing consistent enforcement of Human Resources laws, rules, regulations, practices, and procedures.
Skill in tactfully responding to requests and inquiries from employees, supervisors, and the general public.
Skill in effective oral and written communications and strong interpersonal skills.
Skill in organizing work for timely completion.
Skill in effectively supervising and delegating duties to assigned staff.
Ability to research and analyze a variety of information.
Ability to exhibit strong professional judgment, decision-making, and ethics.
Education, Experience, and Certifications:
Bachelor’s Degree in Human Resources Management, Public or Business Administration or related field, and five (5) years of Human Resources administration experience including at least, three (3) years management experience or equivalent combination of education and experience.
Certified Professional or Senior Certified Professional designation through SHRM or IPMA-HR preferred.
Must pass a pre-employment drug screen, criminal background check and MVR check.
Must possess a valid State of Texas Driver’s License.
About City of Frisco
Frisco, Texas is one of the fastest growing cities in the country and recognized by Money Magazine and Forbes.com as one of the best places to live and raise a family. Frisco is located in North Texas near Dallas/Fort Worth and lies within Collin and Denton counties. Frisco is economically vital and supported by strong infrastructure, quality commercial developments and a school district with a reputation for academic excellence. Frisco has forged valuable partnerships with the Frisco Independent School District and the business community. Most notably, the Dallas Cowboys headquarters, known as The Star, has recently made Frisco its home and was developed in partnership with the City of Frisco and the Frisco Independent School District.